FAQ'S
When will my order ship?
Current production time is 5 to 7 business days. With orders of 10 or more tutu bags, your order might take an additional 2 business days. All orders will come with delivery confirmation. We do not include insurance unless you request it at an additional fee.
Do you accept rush orders?
Yes. Orders are normally shipped first class regular mail. We do offer priority shipping at an extra charge determined by the post office. If you need priority shipping, please contact us BEFORE placing your order so we can determine the right shipping method for you.
Do you personalize your bags?
Personalizaiton can be included. For a large tutu bag, it will be $10 addiitonal. For tutu favor bags, it will be $5 additional. All personalization requests will require an addiitonal day as this is done by a local vendor in my city. Any personalization done will be embroidered. Please note that only initials will be embroidered on tutu favor bags.
Do you accept money orders?
Yes. We do accept money orders. Tutu Cute Party Bags must receive your money order and have it cleared by our bank before the product is shipped.
Do you offer rush shipping during the Halloween and Christmas season?
Yes. Please make sure you plan early for your Holiday needs. Deadline for Halloween deliveries will be by October 24th. Deadline for Christmas orders will be December 17th unless you select overnight shipping.
What is your return policy?
We strive to maintain customer satisfaction. Due to the nature of our items being custom made to order, we will only offer in store credit for defective merchandise only. Please contact us with any questions about your order if you have any concerns.
When will my order ship?
Current production time is 5 to 7 business days. With orders of 10 or more tutu bags, your order might take an additional 2 business days. All orders will come with delivery confirmation. We do not include insurance unless you request it at an additional fee.
Do you accept rush orders?
Yes. Orders are normally shipped first class regular mail. We do offer priority shipping at an extra charge determined by the post office. If you need priority shipping, please contact us BEFORE placing your order so we can determine the right shipping method for you.
Do you personalize your bags?
Personalizaiton can be included. For a large tutu bag, it will be $10 addiitonal. For tutu favor bags, it will be $5 additional. All personalization requests will require an addiitonal day as this is done by a local vendor in my city. Any personalization done will be embroidered. Please note that only initials will be embroidered on tutu favor bags.
Do you accept money orders?
Yes. We do accept money orders. Tutu Cute Party Bags must receive your money order and have it cleared by our bank before the product is shipped.
Do you offer rush shipping during the Halloween and Christmas season?
Yes. Please make sure you plan early for your Holiday needs. Deadline for Halloween deliveries will be by October 24th. Deadline for Christmas orders will be December 17th unless you select overnight shipping.
What is your return policy?
We strive to maintain customer satisfaction. Due to the nature of our items being custom made to order, we will only offer in store credit for defective merchandise only. Please contact us with any questions about your order if you have any concerns.